Returns

 

Oops! Did you receive your product and you need a bigger size?

 

Did you try on the dress and you do not like it?

First of all, do not worry about it, we will find a solution…

Contact us:

 

*Telephone: Call us (+34) 652 868 114 (Mon – Fri / 9.00 a.m. to 7.00 p.m.)

*WhatsApp: (+34) 652 868 114.

*Facebook: www.facebook.com/pianno39

* E-mail: [email protected] or through the contact form that you can find in our web.

 


You just need to notice us before the transport agency returns your product.

 

IMPORTANT: It is essential that the returned product is in perfect condition and inside the original box, in case of shoe products.

 

WARNING: For a hygiene reason, the lingerie products cannot be returned.

 

If you return your product, as soon as we receive the product and check if it is in perfect condition, we will refund your money in the same way that you chose as method of payment.

The transport costs are covered by the client. You will have to contact a transport agency after notifying us your return.

 
You have a period of 14 calendar days to return your product.


Site use cookies

Aceptar